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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- $5 Monthly Credit Promised by Phone Later Reversed as Error
- Bought Receivers Billed as Leased, $1047 Buyout Demanded
- Collection Calls Several Times Daily Over Changing Bills
- Unauthorized $159 Bank Debit Caused Overdraft Fees After Payment
- Fraudulent Service Opened on Wife's Stolen Debit Card, No Refund
- Rate Raised After Promised One-Year Price, Programming Changed
- Unwanted Promotional Programs Fill DVR and Cannot Be Deleted
- Charged for HD Installation That Never Happened in September
- R15-500 DVR Freezes and Cannot Record After August Updates
- New Two-Year Contract Demanded After Buying Own DVR at Costco
- Nobody Showed Up or Called After Signing Up for Service
- Premium Package Billed After Deal Ended, Then Advance Charges
- HD Channels Fail Despite Near-Monthly Service Calls
- Headquarters Fixed Repair and Saturday Service Refusal
- Sports Package Misrepresented and Promised Bill Credits Denied
- $100 DVR Rebate Never Received, Form Never Mailed
- Free Home Theater Delivered Over a Year Late, Payment Lost
- Free First Month Never Credited and Monthly Charge Higher
- Early Cancellation Fee Billed After Three Years of Service
- $431.31 HD Receiver Charge Not Refunded After 30 Day Trial