Independent profile — not affiliated with Comcast / Xfinity
Comcast / Xfinity Reviews & Complaints
← Back to the full Comcast / Xfinity profile
REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Missed Installations Across Three Moves and Scheduling Mix-Ups
- Charged $32 for On Demand Shows Despite Howard Stern Subscription
- Internet Kept Dropping, Three Service Requests Missed and Full Contract Demanded
- Promised $29.99 Digital Package Does Not Exist, Double Billed for Install
- Promotional Rate Ended Without Notice and Cancelled Services Still Billed
- Account Debited Without Permission, Causing Bank NSF Fees
- Dual-Tuner DVR Delayed Six Months While Waiting List Position Unknown
- Billed for Internet Dropped After Failed Installation Over a Year Ago
- Free Installation Quote Contradicted by $130 Installation Bill
- Extra Payment Taken From Debit Card and Refund Delayed
- Promised $19.95 Internet Deal, Billed Full Price and Strange Charges
- Automatic Payment System Took Double the Amount I Authorized
- Five Missed Installation Appointments and Internet Wire Left Dangling
- Deal of the Year Bill Jumped to $95 With Hidden Installation Fees
- Poor Service and Cable Boxes Not Picked Up After Cancelling
- Reconnection Refused Over $890.04 Bill for Account I Never Opened
- Repeated Shutoffs of Cable and Internet, Double Billing and Dual Accounts
- Digital Converter Box Now Required to Watch HBO
- Long Distance Rate Raised From 7 to 12 Cents Without Notice
- Promised $19.99 Internet Offer Not Honored, Billed $45.95 Instead