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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Customers Sold Promotional Prices Never Honored, Says Former Employee
- Charged for Digital Plus I Never Ordered and Cancellation Ignored
- Cable Outages for Over a Year, Repeated Tech Visits and Unburied Line
- Billed for Months After Mother's Death Despite Three Death Certificates
- Refund Delayed After Switching to DSL and False Equipment Charge
- Two Months Waiting for Line Repair in Wrightstown, NJ
- Schedule Mix-Ups Left Me Without Reliable Internet for a Week
- Charged After Cancelling Service and Payment Credited to Old Address
- Sound and Picture Dropouts Persist Despite Repeated Service Calls
- Local Sports Network Blocked Unless You Subscribe to Their Cable
- Adult Pay-Per-View Charges of $166.53 Billed Without Our Orders
- Denied Twelve Month Mailer Offer Because I Already Had Service
- Two Months Without Service Then Shutoff Notice for Unpaid Months
- Poor Cable Installation, Forty Service Calls and Repairs Refused
- Technician No-Show for Evening Appointment Without Courtesy Call
- Previous Tenant Disconnect Blocked Service Setup Before My Move-In
- Promised $15 Phone Rate Denied After Cancellation Request
- Promo Camera Never Arrived After More Than a Year of Waiting
- Promised $50 Visa Gift Card Never Received After 18 Months
- Rebate Checks Not Received and Reissue Refused After 90 Days