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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Switched to long distance carrier without consent, then billed over $30
- Phone insurance not active when phone broke three days after sign-up
- Disconnection notices, triple debit payments and missing rebates
- Billed $71 for an international entertainment call to Comoros I did not make
- Store quoted lower phone prices than billed and refused returns
- Double termination fee charged for a second line never agreed to
- Contract cancellation and unreturned calls after poor service
- Charged for Guinea-Bissau dialer call after unsolicited email to my child
- Promised $10 per line discount never applied, filing in small claims
- Slammed line, double billing and collection call resolved after complaints
- Roaming charges on national plan after being sent two phones
- Disputed 33 minute call and credit offered only with a new contract
- Restoral order failed after payment and hours of conflicting information
- Bill jumped to $319 then $919 after promised 1500 minutes not credited
- Hidden contract extension and refused records after phone swap
- Monthly fee charged for long distance service never used
- Prison call block imposed over a bill not yet issued
- Collection calls after cancelling over dropped calls and poor service
- Telemarketer switched me to long distance only, leaving two phone bills
- Cancellation by letter and email refused, contract extended instead