Attempted to alter trip on 6/13 with INCH agent and 1 supervisory representative, these were equally, impolite, flippant and condescending. I had been on telephone 1 time but still got no resolvement. Called on 6/14 spoke to broker on obtaining management telephone number to set up criticism. Jordan stated they did not have an management, I am guess to inform them (brokers) exactly what the issue is plus they provide it for their boss. Certain, like in my opinion this 1. Extended to record onto customer care, for 2 times, got "error signal, failed prohibited onto this website."
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