Usacomplaints.com » Traveling & Tourism » Complaint / Review: Expedia - Distress on flight data. #229823

Complaint / Review
Expedia
Distress on flight data

I arranged flight reservations with Expedia in 02/07 for vacation in 05/07. The night time before my journey was to begin I continued Deltas site to verify the standing of my trip. What I discovered was the trip # on my schedule was departing from Ohio at 11 anything within the morning and never from Tucson at 7:40 A.M. A phone to Delta confirmed my loved ones was established on the trip departing from Tucson& was handed the right trip data but was informed to get hold of "Continental Airlines" to possess them create the modifications." When questioned why, I had been informed simply because they "own the document?" Rather I named Expedia who I taken care of the seats & described what I had been simply informed. I spoke to some Customer Support Representative who hardly had the order of the english language. After detailing what Delta explained, I used 10 more moments getting the Expedia repetition inform me "that isn't right" and "do not pay attention to the things they state since the info on your schedule is appropriate. I became annoyed and lastly stated "I'll record as previously mentioned which easily had any issues with my trip I'd certainly be calling them-and they'd arrive at discover my title!!! This inspired the small guy to convey he might contact Delta and obtain back again to me. After another 60 mins I obtained a telephone call and was informed that my trip data had transformed and that I have to record earlier and today had a brand new flight range. Though all exercised good, I will not be arranging together again. I cringe everytime I believe by what might of occurred easily hadn't examined the trip data the night time before. I'd of skipped my trip and my loved ones would not have to fulfill my new daughter!!! The corporation isn't really reliable.


Offender: Expedia

Country: USA

Category: Traveling & Tourism

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