I placed an order for scrubs. I filled out the billing address AND shipping address (which are different). I found out my shipment went to my billing address. Customer service stated they ONLY had my billing address in the system, which is where my package went. Ever since I tracked my package as delivered, I had someone check my (old) address to pick it up. It was never delivered. Customer service at Marcus Uniforms stated that it "was not their problem". I believe this order was under $30.00. NOT their problem??? Is it mine??? It is MY problem that I placed an order, provided accurate information, and now I have nothing, except a debit from my account??? Please avoid the hassles and place an order from scubs from another company. I know everyone won't have the same experience, but why buy from a company that you now KNOW may tell you that, "it is not their problem"???
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