My Metro PCS phone got locked and I cannot use it. Metro would not take an auto pay payoff, so I had to switch service to Cricket, and now they are taking $25 a month for a phone I cannot use. I lost the email and password to get back in, and they say I need to get a code to take it off.
They are just trying to take money from me. It is the worst service. They also told me I had to pay $250 for a new phone and had to upgrade to get one free, but it was still $250. They suck.
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