To whom it may concern:
The subjected story as follows -
Day 1 - I went to this store on the 24th of December. This subjected
sales assistant was sitting there playing with her phone but not even
greeting customers. Then I found a pair & asked her for my size. She
straightaway said "we don't have your size in this"
Then I found another pair. She went upstairs to check my size & came
back saying they have none. Then the other sales girl went upstairs &
came back with my size. (That was the same pair Zania said which is
not available) I purchased this pair of sandals.
She was still been racist refused to serve me in the counter.
The very next day the shoe sole was broken. Unglued. Not in a condition to use.
Day 2 - 26th of December - I went to ask for a refund. Zania was in
the counter. She refused to give me a refund. She said she would look
for another pair. (She refused to check the stock 2 days back) I said
I do not want another pair because it will break in the next day too.
Then she throw the money notes into me & said. "DO NOT EVER COME
BACK, ” I said 'I will not, because you're been very rude to me.'
I really wish someone will look into this incident & will do the justice.
Thanks in advance.
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