Sears Master Defense Contract has turned into a really poor joke. I've been a faithful client since addressing numerous devices all bought from Sears. Since 2006 the "support" is becoming steadily worse, and also the thanks to the "service reps" nolonger exists.
Their phone representatives are rude, naive as well as violent. They currently need over per week to plan a scheduled appointment to correct a low-operating equipment, which in turn takes a follow-up visit over per week beyond that, because the service specialist didn't get correct data in the "support" repetition before making the very first phone.
Such a long time Sears! It is no surprise that the company is declining.
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