Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears Service - Missed Repair Appointment. #775983

Complaint / Review
Sears Service
Missed Repair Appointment

I've a dishwasher that I purchased from Sears eight years back. It smashed and that I named Sears for aid because they will always be great before. They persuaded me to purchase something safety strategy and explained they might emerge nearly fourteen days later. I thought it had been worth the delay therefore I planned the visit. I got today from work. Nevertheless, after I got home yesterday, I then found out that Sears had come recently instead. After I named Sears, they repeatedly explained that it wasn't their problem, that they'd be pleased to have somebody emerge about the 12th (nearly per month after my unique phone) and that easily was not pleased with that, I really could undoubtedly stop my support agreement together. I'm so upset. I'm a teacher. I've limited-time I will remove. I'd to set up a subscription. Tney have now been rude, unhelpful, and totally reluctant to correct their error. I'll never purchase a Sears support agreement again. Why could anybody. What type of support is the fact that, that you've to hold back months in order for them to appear after which they skip their visit, after which it is all, "Oh, nicely, there is nothing we are able to do." Where's Sears' customer support? It is no surprise the organization is battling. There's no satisfaction within the manufacturer with no understanding for client commitment with no obligation for their errors. I'm ashamed.


Offender: Sears Service

Country: USA   State: Virginia

Category: Electronics and household app.

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