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Complaints mentioning537
Complaints & Reports
- Early Cancellation Fee Charged Within Three Day Grace Period
- Charged $99 DVR Upgrade After Choosing HD as Free Promotion
- Replacement Box Treated as Lease, Contract Extended 2 Years
- Unauthorized $383 Bank Debit Four Months After Cancelling Service
- Promised 12-Month Contract Not Honored, Still Billed 24 Months
- Unexpected $109 Early Cancellation Fee and $765.03 Charge
- Unauthorized $165.39 Debit After Told No Cancellation Fee
- Free Portable DVD Player Replaced by $50 Gift Card
- HD Channels Moved to Extra $5 Package After I Subscribed
- Repeated Outages and Contract Extended With Each New Receiver
- Promised Gifts Not Delivered and Early Termination Fee Charged
- Order Cancelled as Fraud and $200 Deposit Not Returned
- Receivers Returned but Disconnect Fee Sent to Collections
- Promised $10 Monthly Rebate Repeatedly Denied Despite Calls
- Charged $205 for One Day of NFL Sunday Ticket
- Debit Card Charged $144.20 Without Permission
- Reception Impossible After Install, Then Sent to Collection
- Receiver Fees and Two-Year Contract Not Disclosed at Signup
- Told to Suspend Service to Avoid Penalty, Then Billed $153.74
- Contract Renewed a Year After HD DVR Swap, Fee Demanded