In the spring and summer of 2007, DirecTV advertised on TV that they would have 150 HD channels by fall. The cost of the HD service was advertised at $4.95 a month, with no mention that the price would be going up or the HD service split into 2 services. In late summer, when I signed up for service, which I did online at their web page, I was led to believe that I would be getting a free portable DVD player.
By the middle of December I had never received the DVD player, so I called DirecTV and they said I would be getting it within 8 days. I got a $50.00 gift card instead. I was told by DirecTV that when I signed up I was given a number that only DirecTV knew, that each person was assigned a number, and that if they called in or logged on they would all be different. These numbers assigned a free gift to each person, and mine was the gift card. I explained that when I signed on it said free portable DVD player, and that is what I was led to believe when I signed on. Now I have been swindled.
Plus, as of this date, December 26, DirecTV only has about 80 HD stations and has decided to divide its HD service into 2 services, HD service and extended HD service.
Both of these situations are a rip off and deceptive trade practices. I will cancel my subscription to them and just let them try to collect the early termination fee.
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