My boyfriend and I purchased 2 phones from Metro PCS (in my name) and then added another line about a month later. We broke up and I called the Metro PCS 1800 number to change my security pin so he could not shut my phone off on me. They changed it with no problem but did not tell me that I could ...
Set up service for a planned job in Las Vegas from DFW but received information within 30 minutes of ordering service from Cricket indicating I would not be going to Las Vegas after all. Contacted Cricket and they refused to cancel order. They offered that I could write "refused" on the ...
After one month and countless hours on the phone and visiting the store I have learned that Verizon FIOS does not talk to Verizon Wireless. The other Verizon is known as Verizon Communication. They are two separate companies and one cannot see the bill of the other. I recently switched our wireless ...
Extremely bad customer service. 4 lines for $100.00. Only with new service. If you are an existing customer, you HAVE to change your number and make sure that you change on your billing date or you will be prorated to the max. My service was cut off within 18 hours and i owned $52.00 one day and ...
I%u2019ve been with Verizon wireless for about 4 years now. On my own plan I pay around $120!!! I guess since I make the money I never really thought about it and I%u2019ve always had great coverage. All up until this year I'm regretting paying this amount of money for a phone, so I joined plans ...
Verizon's website makes it really hard for you find a phone number to call. And the "specific wants" they need you to have are not things that apply. For example I want to view an old statement, but I can't put that in the search bar they give you. I had to search the contact us section ...