The devise was defective and there's no number or any one to talk with, I got a rude person on their chat room name Grace because that's the only way to contact them, this person stated it was my fault it broke even thought the devise was poorly made and didn't work well. I do not recommend this Company to any one they are aware of that their devises fail and they make poor excuse why they cant replace it. I ask the agent to transfer me to a Manager first said there's no difference between her and a Manager and then when I insisted to talk with Manager after long period of no response she replied NOPE no manager and third time said The Manager refuse to talk with me. I ask her for the Dispute Dept and said there was none. It took me a good hour and half to chat this person because she kept not responding back for long period of time and eventually cut off the chat session. I check out online and it seems like lots of people are having trouble with this company. Beware of Magic Jack
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