After a misrepresented call about fraudulent activity on my checking account, they duped my wife into agreeing to have this resolved for a fee. The "scam" was merely scaring the hell out of unsuspecting people to get a membership fee direct debited under the pretense of "securing" any money lost.in most cases this "lost money" does not exist.
They used the name of our banker in the coversation to make it sound ligitimate. How they got our banking details remains a mystery. Obviously they denied all this when I called for the cancellation and refund.
Needless to say, the morons called me again offering the same service and this time they acutually got upset when I asked for verification that my bankers had given them the "frauduent" informatiom. What they failed to discover is that I work for the bank concerned!!!
After numerous calls which led to nothing and me faxing them their "refund form" on 02/06, still no refund. I then attempted to contact Ari Tietleman as he promises refunds with no questions asked??? Imagine my surprise when I received a call from "Ari" apologising, saying he was off sick, and that a refund will be done immediately. That was 04/19. He would even fax me a copy of the refund check.
Needless to say nothing happened and I called with no reply until 04/27 when he answered the phone!!! Once again apologised and that they had changed banks to HSBC and that he would personally do the check # 1004 and send it to me. Postal address was confirmed and guess what, no check yet, 05/04.
If Ari had any decency he would resolve these issue like a good businessman should and not hide behind a pack of lies which now includes him. Please stay away from this company at all cost as they cannot be trusted.
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