PayPal limited my account, and after numerous calls all I found out was that it was because of similar IPs, and I got a name on the account they linked me with. It is my girlfriend's ex-boyfriend's account. Apparently, because she logged into her account on my computer, they linked my IP with his, since she logged in on his PC when she lived there. We have been together for almost two years, and a few days ago was the first time she used my computer (I do not like people using it). I guess they took the similar IPs, and since he apparently owes money and she has no money, they froze my account and are making it out that I am responsible for his debt. They will not remove the limited status until his debts are resolved. We are not friends, he has never been in my house and he does not have any of my account information. So this is all based on my girlfriend logging in on both PCs and me actually having money.
I have been using PayPal for over six years and am a Power Seller on eBay, so I send and receive PayPal payments multiple times a day. Now my account is frozen. I cannot send or receive funds, I cannot use my debit card, all of my money is frozen in my account, and I cannot pay my bills or even buy a cup of coffee.
I never gave anyone permission to use my account, I never agreed to be anyone's guardian, I have no dependents and I am not related to my girlfriend's ex-boyfriend. I have no idea how they can get away with holding my money because an unrelated adult owes them money. This is totally outrageous.
I should mention that the only way I know whose account it was linked to is that a supervisor in the Dispute Resolutions department gave his name and email address, and I guess they are not supposed to do that.
This morning I found out they now have me linked to two other PayPal accounts. For the second one I did not get a name, just that it has a Yahoo email address. The other has an AOL account.
I have had my account for over six years and have never had another one. I have no idea why they are doing this to me or how they can legally freeze my money because someone else owes them money. My girlfriend does not even have access to my account.
I have been on the net all day looking for information and emailing people to try to find out what I can do. PayPal does not really tell me anything on the phone, and their email replies are useless form letters.
The first complaint I have seen all day that is similar to mine was found on this site, and it is entitled:
"PayPal illegally unethically froze my funds based on unresolved prob with other PP user ripoff Internet"
The difference is that I am not even related to her ex-boyfriend.
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