Below is the letter that I wrote to Authorize.net after they theatened me for addition funds when my account was cancelled with them (effectively) by SMC on May 2
Saturday, February 26
Authorize.net
915 south 500 East Ste, 200
American Fork, UT 84003
Re Refund of illegal debits: and letter dated February 14
Dear Sirs,
Apparently, you are ignoring my comments sent to you with my cancellation of the account. Your requirements were to communicate the cancellation only with your website. My requirements were that you not charge me for services NOT rendered. I informed you that SMC, (your original contact company) cancelled my account with them on May 2. Since my relationship with your company is contingent upon an association with SMC, you must therefore NOT charge me after SMC has cancelled me! Yet, You continued to do so. T5hat, I maintain is illegal! Even a simpleton can deduce that you cannot provide a service to a dead website. To leave it on the internet despite the cancellation is leaving garbage that has no basis for charging for service. Your company owes to me all for the debits that you made from the date of a May 2, which would be eight months up to the time that I realized that you were frauding me. To add a late charge to a fraud is really not the thing to do. I am forwarding this communication to the BBB and the FFC for their information. With my formal complaint to each of these agencies.
From my point of view, you owe me $80, and I owe you zero. Please be advised that I will not pay for services not rendered.
Sincerely,
James
PS: I am really sorry that a company of the size of yours would try to extort funds from Senior Citizens who innocently fall into the hands of false advertising, and afterwards try even further to gain more for late charges. Shame on you!!!
Jhh
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