Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct TV - Still Billed Monthly After Cancelling Service and Moving. #75110

Complaint / Review
Direct TV
Still Billed Monthly After Cancelling Service and Moving

For the last few years I was a Direct TV subscriber and really liked the service and programming. In August I had to relocate to a different state, and the apartment complex did not allow the dish, so I called, cancelled my service and sold the receiver box.

One month later, in September, I received the usual bill for the monthly service. The bill was paid directly out of my checking account. I called Direct TV and was told the error would be corrected.

One month later, in October, I received the usual bill for the monthly service. The bill was paid directly out of my checking account. I called Direct TV AGAIN and was told the error would be corrected.

It happened again the following month and every month since. I contacted my bank to stop payment and to end the automatic bill paying for Direct TV. The bank explained that there was a charge for stopping payment, and that if the bank declined any future charges, Direct TV could treat it like a bad check, which could hurt my credit and become very expensive. The bank suggested that I end my service with Direct TV, like I hadn't tried that!

Direct TV owes me for 8 months of service so far. Does anyone know how I can end my service with these people without putting my credit at risk?


Offender: Direct TV

Country: USA   State: Idaho   City: Boise
Site:

Category: Electronics and household app.

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