Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy - bait & switch operation, does not have advertised items in stock. #15791

Complaint / Review
Best Buy
"bait & switch" operation, does not have advertised items in stock

I was looking for a car stereo and in a Sunday newspaper insert, saw a "Best Buy" ad. Three days later I went into a store in Wilmington, Delaware (465) and was disappointed to find the stereo that I wished to purchase was "out of stock." I purchased a more expensive system and had it installed by "Best Buy." Six weeks later, I was looking through another "Best Buy" circular, only to find the same system with free installation! I went back to the store that I purchased the system from and they said that they guarantee their prices only for thirty days. I wrote a letter to the President/CEO of "Best Buy", Brad H. Anderson and received a reply stating that there was nothing that they could do for me. I may be out $46.99, but "Best Buy" has lost a customer for life!

Paul
West Chester, Pennsylvania


Offender: Best Buy

Country: USA   State: Minnesota   City: Prairie
Address: 7075 Flying Cloud Drive, Prairie, MN 55344
Phone: 18882378289

Category: Electronics and household app.

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