We bought a laptop and thought we said no to the service plan and the insurance plan. Now we are stuck with two years of payments of $30.00 plus insurance payments and are told that we cannot cancel. We do not use the service plan and do not know what it involves as we received no information on it ...
I had purchased a computer here last April and before the warranty was up I had an issue with the charging device. It went in for repairs and supposedly was fixed. Two months later the same issue occurred so I brought it back in. They told me it was now out of warranty and I needed to pay for ...
I bought an Asus laptop and 4 months later it was crashing. I brought it back for reimbursement only to be told that I wouldn't be getting one b/c the 14-day return window had expired. I sent it off to be "repaired" and although the entire hard drive had to be "overhauled" b/c ...
Ought 4 mini ipads for my grandchildren n bought 4 insurance plan one per ipad for 109.99 for each one they recommended the insurance because they'r small children n they can damage them. It was for a year so they have had their ipads for 6 months n one of them has a crack on the screen i take it ...
I purchased a cable that transmits a computer screen to a flat screen television. The cable shorted out the computer and destroyed it. The terminals on the computer and cable were totally melted and even burned a hole in the table it was sitting on. The repair department (known as The Geek Squad) ...
18 month old laptop with 2-year service plan stopped working wirelessly. Geek Squad said it needed a new hard drive to fix the problem, and they would transfer data and programs to new hard drive. I had to pay $150.00 in advance, despite my service plan. No new hard drive was installed, it still ...