I am submitting this complaint due to Best Buy’s failure to deliver a paid appliance after more than three months of repeated delivery confirmations, cancellations, and misinformation. Despite multiple confirmations that the appliance was available in the warehouse, Best Buy repeatedly canceled ...
I bought a computer for my grandson, and it was not on sale. The salesperson told us that if it went on sale within 60 days, we would be credited the difference between the price we paid and the sale price. It went on sale for $300 less, and when we went to get the credit, they only gave us ...
Subject: Formal Complaint Regarding Disrespectful and Unprofessional Conduct by Manager Lynett – Best Buy, University Drive, NC (July 27, 2025) Dear Best Buy Customer Service, I am writing to file a formal complaint about a deeply disturbing incident that occurred today, July 27, 2025, at your ...
I had a problem with what I thought a virus. I have both Mac and PC. Your salesman sold me "FixME STICK" and Webroot. I had difficulty installing the webfoot and was at the store 3 x in one day. Your Geek refused to take it back quoting that it is store policy not to take back opened ...
I bought an ASUS notebook from Best Buy and the battery would not charge. I took it back to Best Buy in El Cajon California and was informed that the exchange period was a few days past. Fine, I asked if I should just contact the manufacturer to get the battery replaced. The extremely uninformed ...
I just wanted to drop a line and say that I am very displeased with your store and likely will be using amazon.com for future purchases. I have never seen such incompetence in my life. First I purchased a refrigerator and before it even got out of the store, your people put a huge dent in it. They ...