According to our rental agreement contract at our apartment complex, we are required to pay monthly utility expenses in addition to rent for their "utility management and billing company" called NATIONAL WATER AND POWER (NW&P).
Here are the problems noted with this arrangement:
1) We rarely get a bill from the apartment complex or National Water & Power. What we do get are notices from our apartment management, which are posted on our apartment door a "Notice of Default, " falsely claiming that we are in violation of our rental contract and could be evicted.
2) The fees charged for services provided are monthly at varied rates, which is increasing every month. Please note: There has been no change in tenant occupany.
3) When the apartment complex was contacted to discuss the notice of default, I explained that my rent was paid which included $43 for utility charges. The notice was for $8, which now brings my utility charges to $51 a month FOR 2 PEOPLE. I asked why the increase, I was told that I'm using more hot water. It is apparent they are unable to explain the billing, and do not care to explain. This is the third time I have had to talk to them about these bills, and I'm not the only victim in the complex.
4) Conflict of interest — It appears that in my case, one of the companies who has a invested interest in National Water & Power, is United Dominion Realty and Trust (UDRT). UDRT is the property owner of my apartment complex.inTERESTING! How about one of the serving board members for NW&P was a CEO for South West Property Trust, which was acquired by United Dominion Realty Trust. IS THIS LEGAL?
Here is a list of others:
NWP Services Corporation has received funding from the venture capital community and strategic investors, including:
. DQE
EIF Group-Dresdner Kleinwort Capital
Endeavor Capital Management
FBR Private Equity
Kline Hawkes and Company
Ralph Wilson Enterprises
Sycamore Venture Capital
United Dominion Realty Trust
William Lyon Property Management Company
Crosslink Capital
Landmark Partners
Since this is not a regulated company, what rights does the consumer have? We are forced to use these services, and help the investors make money without any say so. This is definitely gouging the consumer, for their benefit!
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