Usacomplaints.com » Shops, Products, Services » Complaint / Review: Ista North America, Utility Expense Management - Ista America, Utility Expense Management Water, Sewer & Trash in apartment = RIPOFF!. #184866

Complaint / Review
Ista North America, Utility Expense Management
Ista America, Utility Expense Management Water, Sewer & Trash in apartment = RIPOFF!

I live in a small 2 bedroom apartment, i only am home once a week and i get a huge Water, Sewer and Trash bill every month! There is a $10 fee for trash, $21 fee for water and a $21 fee for sewer. On top of that there are service charges totallying about $8.

It is about the same every month so obviously there are no meters, it is "controlled" by RUBS (Resident Utility Billing Service)... Quote from ista's website: " it bases consumption on variables like square footage or number of occupants. Ista offers all of the additional services required to make a RUBS program successful. Residents can learn to help control their monthly utility bills by becoming conscious of conserving resources and reporting maintenance issues."

Ok, so if i am getting charged the same flat rate... Why would that make me concious of the water i am using??? It will not! More than likely, i am getting over-charged! The apartment management should spend the money and have the meters put in!


Offender: Ista North America, Utility Expense Management

Country: USA   State: California   City: San Diego
Address: 7250 Engineer Road, Suite H
Phone: 8006404133

Category: Shops, Products, Services

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