By our rental agreement contract at our apartment residence we are compelled to pay utility extortion to a so-called "utility management and billing company" called NATIONAL WATER AND POWER (NW&P), meaning we are extorted each month to pay NW&P "allocated water service, sewer, trash and service" fees IN ADDITION to the monthly state PG&E gas and electric charges.
But the monthly extortion only starts there:
1) Clause 12 of our rental agreement clearly states: "Trash shall be billed on a FLAT rate per unit basis."
2) National Water & Power (NW&P) bills us monthly for TRASH (along with water, sewer and service fees) at a VARIABLE rate that not only varies but typically INCREASES on a regular monthly basis.
3) In June National Water & Power (NW&P) admitted in writing: "The TRASH portion of the bill is NOT a flat rate per the contract with the property. If they had that intention it would be up to the property to contact us to make the arrangements."
GOUGING us with a VARIABLE MONTLY RATE FOR TRASH—CONTRARY TO OUR RENTAL CONTRACT—isn't enough for National Water & Power (NW&P)—oh no—the extortion escalates:
4) National Water & Power's (NW&P's) monthly billing statement scheme is deliberately designed to extort tenants who happen to get paid for their employment on the 1st of each month even further by setting arbitrary "due dates" for bill payments typically within only a couple of days from the 1st—which vary from month-to-month—making it impossible for customer tenants in California to pay "on time" since the shyster company's "Payment Procession Center" is located in Tampa, FL.
5) National Water & Power (NW&P) then charges yet more extortion—so-called $5 "late fees"—to customer tenants who are unable to meet the shyster company's arbitrary and variable due dates.
6) National Water & Power (NW&P) then refers our supposedly "seriously past due" account for "collection" to our apartment management, which in turn posts on our apartment door a "Notice of Default, " falsely claiming that we are in violation of our rental contract and could be evicted.
But the truth and facts of the matter are:
1) National Water & Power (NW&P) IS IN VIOLATION of our rental agreement contract by charging us a VARIABLE rather than a FLAT rate for TRASH.
2) National Water & Power (NW&P) is NOT entitled by either our rental contract or any other authority to set arbitrary and variable "due dates" for utility payments OR to charge any so-called "late fees" whatever, which we invariably REFUSE TO MEET OR TO PAY.
We have PUNCTUALLY PAID all our so-called "current charges" to National Water & Power (NW&P) EACH AND EVERY MONTH WITHIN A FEW DAYS OF THE 1ST OF THE MONTH (since that's when we get paid from employment) OVER THE ENTIRE TERM OF OUR RENTAL AGREEMENT CONTRACT TO DATE!!!
Yet this shyster "utility management and billing company" STILL unjustly attempts to GOUGE us further under the flimsy guise of arbitrary, variable "due dates" and accumulated and illegitimate "late charges, " which we outright REFUSE TO PAY but which this shyster company is simply too incompetent to READ AND COMPREHEND!!!
So somebody needs to put this sorry utility extortion and swindle out of commission permanently!!!
Joseph Jr
El Cerrito, California
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