I have cable service with Direct Tv but I am billed for a bundle package through Verizon. The bundle includes phone, internet, and cable. I have never been able to use the high speed internet portion because I'm not available during the hours a technician can get to my location. I've been billed ...
I'm trying to upgrade my second FIOS box to DVR and move the box to another room. I've tried calling three times and hung up after over an hour on hold. I never dealt with a company that is so difficult to upgrade my service!!! ...
When a tree landed on my Verizon lines during a snowstorm, cutting off all Verizon cable, Internet and phone service, the technician the company sent claimed that he was unable to repair the lines because they were mixed in with electrical lines. The electric company rep. Reported that this was not ...
I signed up for a Triple-Play bundle after being an existing FIOS customer for over a year. 4 months later when I checked my bill I noticed I was being charged for: Verizon Broadband Essentials Security and Backup Bundle/25 GB Jan 8 - Feb 7 $8.99 Verizon Broadband Extras Games on Demand/Family ...
We called on 2/24/10 to make a change on our services, after Verizon had already over charged us on boxes. We wanted to go back to the original bundle that we started with ten months ago. From then on it's has been HELL! They turned off our phone Monday A.M. And we haven't been able to get an ...
My local provider, Verizon, charged $14.95 monthly to my account for a unknown service from Trivoice Inter phone company. When asked, 1) Verizon failed to provide my authorization about the charge. 2) Verizon failed to provide the contract of business between Verizon and Trivoice. 3) Verizon also ...