I and my wife have been customers of Verizon since approx 2002. Today, her cell phone (we are both on account) completely died, with remaining factory warranty. I contacted the phone support, who confirmed a hard failure and offered up the option of sending me one in the mail, or swapping the bad ...
After I changed to Comcast for telephone support, Verizon turn off my on line consideration where I settled my expenses, delivered your final statement within the email, after which declare an assortment notice was delivered by another organization - that we never got. They didn't demand selection ...
I went in and purchased two telephones and also the item for connecting towards the web, where I reside, I really could not get support, named to determine easily could easily get aid, perhaps an aerial with no one understood what works and was informed about the telephone, within thirty days I ...
On December 22 I got a phone call from my disabled mother that she had charges for overseas calls on her (home) phone. My mother knows no one overseas and there is an international block on her phone so aides workers won't take advantage of her situation. That same day (12/22) I made a phone call ...
On Dec. 9th I called Verizon and asked them to transfer my two phone lines from another carrier to Verizon FIOS and and add on internet service. I repeatedly asked whether the cables had already been put in the ground near my home (so as not to be held up when they can't dig because the ground is ...
Verizon FIOS automated customer service is the worst ever. It is so bad that I'm thinking about cancelling my entire service. It took me 25 minutes to get through to a human after dealing with automation which kept repeating the incorrect information after I had relayed it. Then, once I reached a ...