Good Evening, The reason for my message is that I am very disappointed with your services. Back on December 22nd, I went to a Verizon Store in West Covina, CA, to upgrade 3 of my Verizon lines. My interest was to get the turbo droid or Galaxy 6, however I was convinced by the agent and manager to ...
They keep calling me on my cell wanting my ticket #, mobile # and social security #. They tell me it is for fraud protection. I tell them I do not have a Verizon account and never have. I have been a Sprint customer for 20 years plus. I gave them my # and first name, and they want my last name and ...
My name is [removed] and I have an account (ending in 9276) with Verizon. I had some international calls between July 25 to August 2 to Yerevan, Armenia. When I got the statement I was charged over $150 for those calls which if I had used a calling card would have cost me $20. I called customer ...
Went to the Verizon Store to return a cover I bought for my tablet, I was frustrated to find that there is not a help desk for returns, I then asked to just go find the right one and was told they were in the back, so you just wait with the others that are buying phones even though I just have a ...
I signed up for Fios because it was suppose to help my internet be faster. UH! I have not been able to get on the internet or use my phone for the last month. I made an appointment to have a service man come on 8/31 between 8am and noon. That took me 45 minutes on my work phone to set up that ...
I am a father of 2, I work full-time, i'm in grad school getting my MBA, my wife works full-time at a childrens' hospital. We cancelled our MiFi services over a year ago but it kicked back in and has been billing us for 8 months @ $52.15 = $417.20 I realized they were still billing us and called to ...