I received a bill from Verizon this month for a $20.00 service dated 01/09. I called Verizon and told them I don't know what service was and did not want it. They told me I had to pay and there was no way they could stop service. I called the 800 number and was told I registered for this service. I ...
We are new to Virginia Beach from South Africa and would hope to receive helpful service from Verizon. Instead we received nothing but disastrous, inefficient service. Our billing has not been correct for 5 months, it changes each month. We were sold something completely different to what we ...
Went in to Verizon to upgrade my phone. Purchased a phone that came with a 2nd one free. I currently had a 2nd line tied to the first line. The 2nd phone was for that 2nd line. After that was discussed, I mentioned I wanted a 3rd line added at 9.99 per month and that I was going to give that line ...
Our bill has been incredibly high for over a year now. Nothing has changed to our plan accept for an addition of a blackberry which we understand costs an extra $30 per month. However our bill went from $109 per month to $190 per month and sometimes higher. We've gone over our bill many times to ...
I am writing this because of the tragic evolution of my sister and her experiences with so called phone company. Verizon sent her a bill for almost $400.00, she paid it out of her $600.00 a month disability check. One fricken week later they shut her off again. She went down to Verizon, and they ...
Verizon FIOS Ridiculous Experience To whom it may concern, I believe this to be one of the worst experiences in my lifetime as a consumer. It all began as a simple pledge by your company to make everything easier, better and quicker by bundling three services into a single plan (internet, ...