I've my telephone and online sites from Verizon. Since August they've been getting my charge card towards the support, without making me a statement. I don't obtain a document statement. When I attempt to access their online statement I usually obtain a message stating "We're presently having ...
I would go crazy if I tell the story one more time. My account # is 425 821 4981. I have been stood up and hung up on so many times in the last two months that I am probably insane for even trying again.. If anyone cares out there i am at 425 531 1218. ...
I am having an issue with my payment and complex problems. I applied all my moments but Verizon supplied reward moments at my demand (8 year client). However the statement didn't replicate the reward units. I inadvertently settled the entire statement and named to obtain a credit back again to my ...
I am compelled to share my rant about Verizon DSL customer service. I just read someone else's rant and it was nearly identical. I have spent nearly 2 months trying to get working service and spent 10-20 hours of cell phone time trying to get this resolved. I spent 1.5 hours yesterday repeating my ...
Did you know that by just upgrading your FIOS internet speed RESTARTS a new contract. The VIOS rep may fail to tell you that. Just a simple upgrade in your internet speed restarts another year contract. The rep nerver told me this... What a rip off. I only found that this out when I was planning to ...
Have been on the phone with verizon now for over 3 hours and still on hold. Their customer service is terrible. The best thing about it, is I am trying to make a payment and not able to. They keep transferring me from one department to the next. Who is their right mind has 3 hours to pay a bill. ...