Ordered Verizon Fios over the internet. They said I would get a $5 discount every month for the first year, of course they lied, no $5 credit on the first bill. Called them up and supposedly now I will receive $5 off every month for the first year. Before they installed fios, they said verizon ...
Switched to Verizon to "save money"... Salesman said I could cancel in 30 days, no early termination fee. Wasn't happy with the picture quality (we have a home theater projector) and the technician couldn't get it hooked up with HD. When I called in to cancel, the CS kept telling me I ...
I am fed up with Verizon. Within the last month, I have spent over 10 hours on the phone with Verizon. The live chat agents give no information and always tell me to call. The phone agents toss me back and forth between customer service, billing, internet, and escalation. And all I want is one ...
I have had Verizon for 3 years, with almost no service (both cell and wireless internet) at my home. Repeated complaints have brought a lot of promises but no action. Other than one of their engineers verifying my complaint. I can have service if I sit by my dining room window with the phone next ...
The TRUTH about VERIZONAfter moving to a new apartment my Wife and I decided to give Verizon FIOS a chance after seeing their ads on bundles. We called on our move in day, a Tuesday. They must have been busy, because we were on hold for 41 minutes. We decided to callback. When we did we were ...
My husband and I have been utilizing Verizon for both our mobile phones and internet service for the past ten years. We have never paid a bill late and have been very loyal customers. We were due for an upgrade on three of our four mobile phone lines and had been interested in a new smart phone ...