My contract was renewed — without notification at 139.95 for a basic bundle that now costs $99. They won't change it without charging a contract termination fee of $100. Apparently you are punished for being a long time customer. Spent more than an hour on the phone getting passed around. ...
In October I switch my Internet provider to Time Warner Cable (TWC). I was an existing TWC subscriber for cable TV. On October 12th, I received an email from TWC to register for %u201Cyour%u201D gift card. I went to the site and was not able to register on-line due to site problems, but a live ...
On dec 15 a tech had to come to my home to fix a problem with my cable while i was in my room he entered my sons room and stole my ipad 2 that was on my sons bed. I dont allow anyone in my home and i mean anyone he came to fix a problem and stole from me. It was a gift given to me from my children ...
Past week I was contacted by TWC representative (Michelle) from the promotions department in California offering me to upgrade my my internet into the bundle that consisted of internet basic cable plan for just $10 more. From the very beginning it sounded too good to be true, however we still ...
Time Warner increased my bill by $100/mo, for my phone/internet/cable, because I called to have an appointment with Rival Verizon. Verizon registered the appointment unbeknowst to me, even though I did not authorize that I was switching or ready for any installation or change in service. I did not ...
After years of trouble with the only cable/internet provider in town - I have reached my limit. Upon installation, the tech person - fell asleep on my couch and left his van in my driveway for two days. Because I was limited to service providers - I haven't been able to change until now. I ...