Customer service is terrible. Had appointment the tech came out was suppose to come back same day never heard form them for 2 days no phone service. Had to finally cancel service and go back to Fios ...
All i want is the internet service Time Warner Promised in Nov: 2012. Rep named Jack promised me 35Mbps no contract. I said yes and now a month later i'm getting 10Mbps. I just called back and they tell me there's no records of upgrades or Notes about the Promise. Now who the hell is Jack from Time ...
Phone off cancel service going back to Fios Don't show up for appointments ...
I Had a instllation about three weeks ago the contractor that came out spend 24 mintues in my home for a full install then left before the intall was complete I call to report that the tech left before the cable was working. The same tech they sent came back to reunion the rest of my day with this ...
My name is Stephanie Gregory, and when I attempted to get service with Time Warner Cable I was told I owed them $972.00. I've never had service with them. Someone used my name and their address to get cable. The account has an address from a completely different state than I do. I'm EXTREMELY ...
Please "google" Time Warner Complaints... Please speak up if YOU have an issue - NOT only on line, but also with the company. I went NUTS when my service level dropped, channels got scrambled, price went up and Customer Service failed to answer phones in a reasonable (under 30 minutes) ...