I have been a customer of Time Warner for approx. 37 years. We recently added an extra cable line which created a disaster. The service rep. Was fantastic but we have had several problems since he was here. Our biggest complaint is when you call TW, you are left on hold forever. Iliterally have ...
I was getting 30 MBPS service then I changed my modem to the lates model and they dropped my speed to 10 MBPS. When I complained, they said it would "only" cost $67/month MORE to get what I had before I stopped paying their outrageous fee of $4/mo for their stinking $15 modem. ...
Download speed of 30kbps. Dial Up is 56.6kbps. Spent 3 hours on the phone with their techs... Tier 1, tier 2, tier 3, all useless and have me do same basic time wasting shit over and over again (reboot, ping test, speed test, etc) Finally got to have someone come out and do physical inspection, but ...
I have been a customer with Time Warner for years. Every time I have an appointment, technicans lie, do not show up, say they called and I have to reschedule. I have been through this about ten times with Time Warner. The technicans get away with murder. The dispatchers and customer ...
There is no such thing as slander when it comes to Time Warner. It is literally the worst service in existence and is the most corrupt monopoly in the country. The fact that I cannot chose another service based on quality in completely horrible and unamerican. ...
I had been with Time Warner Cable for many years. I decided to cancel my services with TWC in May. I took back all of my equipment in the original condition and boxes. Had all the remotes, cords, and boxes. When cancelling my account with the Rep at the TWC facility on Whipple Ave in Canton Ohio I ...