My name is Erin Greene, I prepaid $138 to have my services installed, some wiring issues at my apartment complex caused for a special work order to be put in. After several day I contacted Time Warner on several occasions to find out the status of the order. One particular call I was transferred to ...
I've spent several hours with Time Warner Cable trying to fix a WIFI network that keeps dropping. Aside from the long-wait on the phones, driving to exchange modems at their facilities, the largest frustration is with their tech support that placed me on hold multiple times and are unable to solve ...
I have been a TWC customer for years after a fiasco with a satellite company. I have endured the price hikes of no longer being a startup customer. Since June I have noticed that there are 1 or 2 movie rentals on my bill.in Nov. There were $50.00 of movie rental on my bill. I did NOT rent these ...
Have 2 homes and spend over $350 a month with Time Warner. Started when I wanted to exchange DVD HD box for one without DVD. Shipped to my house and sent wrong one. Had to go to office and exchange. Now it comes up not authorized. Waited 28 minutes for help to know avail. After 1 hour and can't get ...
I switched to TWC at the end of July and was assured if I uploaded my former cable company as well as maintain my current level of service for 90 days from my date of installation then I would receive a $150 Target gift card. This was done, and I received confirmation emails. Unfortunately, I have ...
FYI according to tw rep "your contract automatically renews every year if you don't call them. First you have to find out when your contract is up. (Good luck because for me the date kept changing). Then you have a 30 day window of opportunity to cancel the automatic contract. But again, FYI, ...