Time Warner increased my bill by $100/mo, for my phone/internet/cable, because I called to have an appointment with Rival Verizon. Verizon registered the appointment unbeknowst to me, even though I did not authorize that I was switching or ready for any installation or change in service. I did not ...
After years of trouble with the only cable/internet provider in town - I have reached my limit. Upon installation, the tech person - fell asleep on my couch and left his van in my driveway for two days. Because I was limited to service providers - I haven't been able to change until now. I ...
I contacted you on 10/4 about a double billing error and you promised to reslove it. (AT&T sent me a phone bill when I have your phone service) I got yet another bill from AT&T about a $4.56 when I use YOUR service! I am concerned that it will show up as a slow pay on my credit report. I ...
Time Warner cable has NO customer service. I have scheduled 3 different days for service. Three times waited for hours. Three times they do not show up or they have changed the times and the latest was someone in their organization cancelled the order, without letting me, the customer know. Each of ...
Do not fall for the gift card scam. On three separate occassions, I was promised $150 in gift cards for signing up with TWC. I was even given the website and codes to enter. On the second and third occassions I specifically asked if this applied to me since mine was new service and the site ...
I receive continuous service interruptions with cable and internet. Placed 3 calls in one week for different interruptions. Escalated last call to a higher level supervisor and he offered no resolution - and was borderline sarcastic. He would not offer any credit for service interruptions.in ...