Time Warner cable has NO customer service. I have scheduled 3 different days for service. Three times waited for hours. Three times they do not show up or they have changed the times and the latest was someone in their organization cancelled the order, without letting me, the customer know. Each of ...
Do not fall for the gift card scam. On three separate occassions, I was promised $150 in gift cards for signing up with TWC. I was even given the website and codes to enter. On the second and third occassions I specifically asked if this applied to me since mine was new service and the site ...
I receive continuous service interruptions with cable and internet. Placed 3 calls in one week for different interruptions. Escalated last call to a higher level supervisor and he offered no resolution - and was borderline sarcastic. He would not offer any credit for service interruptions.in ...
I have TWC for my phone, cable, internet. I bought the package. Big mistake. Had AT I have to have land line. Last time when we had medical emergency I wasn’t able to state my address but the help was there because the call was made from land line. Therefore I have to have land line. I have stated ...
Maybe I'm the 1st of its kind for Time Warner Cable that a new roommate had twc before. I dont understand why you would punish me for someone else bills. They asked me to send a lease and I did that to show I didn't use there service I just moved in 8 days ago still no deal. Pay her bill or she pay ...
I am Angel Guzman wife. We have TWC, the first time my husband put cable. He was told that a tech. Would come out and when the day came the tech. Told him that there where no lines outside and a new one would be put in by another tech. After that tech. Two more came out one stated that another ...