I have purchased a dining room setat the Brick in Prince George. This was a floor model and therefore marked down. At the time the sales person pointed out a crack in the mirror and a broken clip on the door. I did not think that was a big issue and decided to buy it. Two days later, my friend who ...
I have phoned and written several complaints re: a ripped couch. Complaining since December - and I am not satisfied with the response - $500 and keep the ripped couch or exchange the couch only. I don't see any reason why they would not provide me with a store credit instead of a replacement. I ...
E: a rip in my new couch.. In December I called and they sent a service provider in January to examine. He stated that it was definitely within the warranty and that he would return to fix it. One month later (mid Feb), i called the store - They advised that they had just received the approval and ...
The brick has terrible furniture and customer service they have had my couch for 3 weeks because it is falling apart and no one has even looked at it to see what they can do I am a stay at home mom with 3 kids I do not have furniture in my home to sit on and they do not careI can't get a answer out ...
I Purchased some furniture last month, No one told me at the time of purchase or at time of Delivery that I have to check If any thing wrong I have to report with in 7 days. Last week I open the boxes and find out that two of the end tables are cracked from top, I right way call Customer service ...
I had bought sofa in the begining of November. Upon delivery I found that the product was demaged. I called customer service and they said they will replace it with another one. Few weeks later they deliver "new" sofa. Again damaged more than the first one. Called again customer service ...