My wife and I bought a bedroom group on April 3rd in Thunder Bay that included a queen bed (headboard, footboard and rails), one night stand and a dresser with mirror. They were in the flyer and on sale. We waited until the 3rd because the salesman said that the second nightstand was going on sale ...
The worst company i have ever dealt with. Furniture got delayed about 2 months. No good sales people to help the customers. Sales people are not trained properly and don't know the rules of anything in the store. Items delivered to wrong address and with no assistance from the brick to fix the ...
A salesman at the Sunridge store, Calgary agreed to match the delivery & removal fees for a laundry unit and he even gave me the total amount including the GST on the phone. When my wife and I showed up, he said the manager would not match the removal fee because the delivery company wouldn't ...
Bought a leather sofa and chair we purchased the leather care. The salesman told us if we had a problem with the leather if we purchased the leather care it would be covered for 5 years. 2 years later the leather started fading. The brick sent one of their tech to take a look. They got back to me 2 ...
I was very disappointed with the way the manager treated us regarding our furniture. We bought this kitchen cabinet on december 26 and they told us it will be delivered by february 13, but unfortunately due to it was not available as they misplaced our order, then at that time they told us that ...
My wife and I purchased all new appliances for our home, and due to the custom sizes we required the bill was quite high (expected). We were very specific that we expected delivery exactly one week from the purchase date. Three days later we recieved a call that the appliances were all loaded and ...