I bought a sectional from The Brick in August and exactly a year later I had to make a claim against my warranty as the cushions in a portion of the couch were sunken in to the point that you are literally sitting on a piece of wood (the frame). A technician came out and took pictures and told me I ...
Apparently The Brick is allowed to sell anything as leather. As per the brick employee "Ernest" they can sell a 1 inch patch of leather on a couch as a ""whole leather couch! Their extended warranty does not apply to anything they sell My 67 year old mother bought a ...
I have waited 5 weeks for somebody from Haier to fix my TV. This Tv is only bought last Sept. I should not have to make 6 calls and nobody gets back to me. They showed up promptly to look at Tv but the parts were no good had to reorder. According to 3rd partly company in Toronto they said it would ...
We bought a living room set from the brick. 3 pieces plus ottoman Delivered with ripped lining. 6 months later... Chair collapsed in half. And the sofa and love seat sunk in to the point you can't get up once you sit. They replaced the chair and had the other 2 pieces repaired in my home. 6 months ...
Ordering online from the Brick has been the most frustrating experience of all my online shopping ones. After spending $2,000 on TV and furniture to have shipped to a relative in another Canadian province, it took 4 weeks for her to get the order. I had to call the Brick multiple times to find out ...
I will never set my foot in another Brick in my lifetime. Bought new couches from there 2 years ago and went with the extended warranty. Well my couches broke so we called the warranty place they came out and looked at the couches and took photos. They said they would call us within a week. The ...