I bought a new Samsung 64" TV just before Christmas. The salesman talked me into buying this particular model and he assured me it would be covered by warranty. It was wrapped by the warehouse staff as I waited. At one point, I asked the warehouse people if it was okay that they carried the TV ...
My parents who are older and don't speak great english bought a leather couch from the Brick. The sales person told them to buy the insurance since it covered anything and everything that could possibly go wrong with the couch so they did. When the leather started peeling and 3 years later they ...
Purchased the extended warranty for sofas bought at The Brick. The salesman failed to inform me that this is of course an outsourced service to Transglobal Services. After my sofa was picked up on the 5th of May for repairs to stitching I was assured this was a minor fix and will take about a week. ...
I received the best service ever. The sales man eased me through the hard decisions and provided excellent knowledge. The delivery was excellent. I've always had great service from The Brick. ...
Don't ever buy something from brick, the costumer service don't care about you, the supervisor just hang up at me ...
I bought a TV from the Brick, where I used to buy all our furniture from, and the picture started tearing. I phoned the Brick and they referred me to Transglobal Service who they now contract their warranty work though. Transglobal has had the TV now for a month, and every time I phone and try to ...