The repair person who serviced our water softener on July 2 was very good and we were pleased with his service. However now I have a question about the water level in the unit and I cannot reach anyone at any of the 800 numbers. I looked in the phone book and also called the number on my receipt. I ...
Feb. 10 I ordered a pillow sham to match a comforter and drapes I bought. I was assured I could obtain this item. I have called, visited the store and can get nothing except they don't have it. Sometimes I can't even get anyone to answer the telephone. The sham is for the Daisy Delight comforter. ...
I've had a charge card with Sears/Citibank for quite some time and also have been an ideal client. Recently, my borrowing limit was decreased from $13000 to $250. Our credit rating is 720, and that I haven't been overdue on the cost. Nevertheless, Sears created this choice without any foundation, ...
Kenmore washer 500 series purchased in called in for service 06/23/09 they have already replaced quite a few parts already and are still replacing parts and the machine is not working and I have asked to speak to a Supervisor and noone has called me this has gone on for 3 weeks. No regard for ...
Purchased a stove and refriderator from our local sears store. We were told that our local sears store would not install our gas stove. My husband said not to buy it, but I liked it and I did it. WHAT A NIGHTMARE! Appliances were delievered ok. But, we could not get anyone to install the oven. I ...
I called into Sears to get questions answered for my mother, who is hearing impaired. The gentlmen wouldn't talk to me in her place. If I had called impersonating her instead, I could have gotten somewhere... But that would be wrong! When I asked to speak to his supervisor he said that he was the ...