Do not buy from sears!!! They’re consumer rip offs. Practically $13.00 in their pocket while the consumer was screwed and didn’t enjoy it one bit! Now days, $13.00 is $13.00. Could buy me a couple gallons of gas. How many other trusting consumers have they ripped off this way? I went to the ...
It is now over 2 months since my softerer quit working, even though i told then the problem and the part number needed to fix it they insisted that a repair person would have to check it out and he ordered a different part which did not repair the unit, another appointment needed for another repair ...
I called the 1-800 number and scheduled an appointment for July 26th Sunday @ 3pm at the Sears Portrait studio at Fair Oaks Mall., VA. Then I get a call from the store asking me to reschedule as they cannot accommodate us as there is only one person at the studio. They said the 1-800 customer ...
Sears seems to have outsourced their customer service to some south american country where the people answering the phones, and their supervisors are powerless to deal with customer support effectively. Sears should realize that their customer service reps are their front line to their customer and ...
October 21 Bruce Johnson Sears Holding Corporation 3333 Beverly Road Hoffman, Il 60179 To Whom It May Concern: I purchased a Kenmore Front loader washer on 11/28. It recently stopped working a couple days ago on 10/10/09. I called the service department being that the washer is still under factory ...
Scheduled Sears to come repair my Kenmore refrigerator for 4/16/09. Tech took door off, pulled it apart, and then went to his truck to give me a quote for 169.99 tax 4.71 for the tiny hinge that needed to be replaced (which I told him was the problem & also typed my problem on their website ...