Prior to Hurricane Ike our new led TV went out. A call was made to the service department and they were told about the TV and that due to Ike we would not be able to come in but as soon as it passed we would be there. The next 8 days we were without power and phones and most of the roads in our ...
I purchased over five thousand dollars worth of appliances from Sears because they were giving 15% rebate. When I compared Sears price to Best Buy, it was clear that Best Buy had a better pricing. When I saw the sign at Sears that they price match, I asked them to give me the Best Buy price. It was ...
I went in to have an oil change and tire rotation at 838 and one car ahead left the store at 1229 PM... Sales associate was rude (CRASS) Joe Matthews knew I needed a part and held it for 45 extra minutes also he handed me my sticker for my oil change and did not put it in my car windshield totally ...
I ordered a new water heater from Sears over the phone. They have a special number just for buying water heaters. First they charged my debit card. Then they called and said the store closest to me didn't have the model I ordered and they would have to credit my account. I told them fine but they ...
If you ever consider ordering a part from Sears partsdirect.com, don't do it! My garage door opener broke a cheap plastic gear inside the unit. I felt it would be cheaper and easier to replace the gear. I called Sears found the part I needed and ordered it. I was told the part was in stock in Texas ...
Sears Repair broke my tub while replacing my bearings. My washer was left scattered over two rooms a month ago and still is. Numerous calls to repair service produced a different answer with each call. Please never use Sears Repair Service. Buy your appliances somewhere where you know you can get ...