In the past, we were good loyal Sears customers but that is over forever. We will never again shop at Sears for anything after this episode. When we moved into our new house, we purchaased a top of the line Kenmore elite refrigerator. After 5 years (beyond all warantees of course), a small plastic ...
I am blown away that Sears Service and Repair can actually use the word service in their title... There is NO service whats-so-ever. I scheduled a repair to have my freezer fixed (under warrenty) I waited at home on three different days only to be rescheduled. This is the fourth attempt. They were ...
Just like a person that goes to a parole hearing for a person that killed a loved one, I will make sure that I continue periodically to try to save you some pain. Believe me, do not have Sears install windows for you. I was ripped, the treated like a piece of garbage. They mangled my window sills, ...
It took almost two months to repair my dish washer. The first service tech didn't have a clue and asked for the operator's manual after being at the house for about 30 minutes. He also ordered the wrong parts. From there on it only got worse. The Quality control of parts is need of help. Twice, ...
When my refrigerator quit working, I was scared. I had, of course, just gone to the grocery and I wasn’t sure I could afford another in time to save my food. I work a minimum wage job and two part-time minimum wage jobs in order to make ends meet. I am divorced with two small children and I am a ...
My four month old front load washer started filling with water on its own. Repair said they would be out between 8am and 6m. Someone was home all day waiting. They called at 3 to say we were the next stop.By 8pm they still had not shown up. Customer service could not reach the driver. No one on the ...