I purchased the Magellan Roadmate 1412 in good faith on 11/27 for $149.99 for a Christmas gift. After the 20 22 day waiting period, the confirmation email that my item was ready for pickup had not been sent. I called the store as well as contacted customer service numerous times and was given the ...
On the 22 Nov. 2008 I went to Sears and purchased a front load washer and dryer. There were problems with the previous Manager leaving the store and maybe the help also, because the people working were filling in from the home office, The lady that sold us the appliances said she was from the home ...
On Black Friday we went into the Sears store to purchase a washer/dryer set that was advertised in the sales paper for the day. When we got there we found a deal on a better set (Samsung front loading washer/dryer) and made the purchase. We were told that there was a lot of interest in the sale and ...
I bought items on sears.com with Sears gift card but there's no confirmation e-mail received. Sears must had canceled the order without noticing me. Calls to Sears and to customer service managers were no help. They all told me there's no record of that order whatsoever. So I checked to see if they ...
When you have a service call with a two hour delivery and they arrive in three hours it is depressing. Plus we lost food. I do not blame the workmen. They have 25 orders to deliver in a day. That is unfair to customers and employees. ...
I tried to have Sears pricematch an online price from a competitor's store for an LCD TV (it was available online for free shipping or in-store pickup with plenty in stock). They said the don't price match the online price, even though their policy states otherwise - see below. They lure you in, ...