Do not buy Craftsman products. I bought a Sears Craftsman snowblower. Used less than forty hours in three years. Electric starter fell off as did directional blower unit. Out of warranty by six months. Sears will do nothing but charge me more than a new unit would cost to fix. ...
Charlie came to my home last week to perform annual service on 4 appliances. He did outstanding job, explaining as he went along on how to get the best out of my appliances etc. I would highly recommend him. Friendly and informative! He's the best ...
I am EXTREMELY upset at the endless service calls that are not repairing my dryer. I called Sears on November 9 to schedule a repair on my dryer which was displaying an F-41 code. I was very clear what the code was and how it was non functioning and purchased a service agreement on the dryer. It ...
In the last nine years my husband and I have purchased two Sears Kenmore Dishwashers. We bought an extended warranty for the first one and didn't have problems with the dishwasher until after the warranty expired. We no longer purchase extended warranties because it is expensive and we've never ...
I named the Sears Holding Company Customer Relationships at 1-888-266-4043 and attempted to consult with the Leader of Sears Holding Company, Bruce Johnson, and was totally taken down. I had been calling to protest about their Doorbuster revenue advertisements for Dark Friday, which need anyone to ...
When you receive a call and keep receiving a call from the same unsatisfied customer, please do what ever it takes to make that customer happy, even if it means replacing the appliance with a new one. Especially when the machine is brand new and hasn't worked since the customer brought it home. Two ...