The Sears Service Technician (0812909) did an excellent job in checking and explaining the service functions on my Kenmore Washer. Thanks for the quick response. William ...
Called Sears April 30 customer service to report a fire on the compressor relay on my 2003 Kenmore Elite brand side by side refrigerator Model number 106.536xxxxx manufactured in Oct. I was transferred to the recall dept. I was asked to provide the model number serial number and manufactured date ...
Sears is wasting a lot of time and energy on certain service calls. In order to get a burner replaced on my smooth top range I will have to be home and available for a four hour window waiting for the technician, then wait about 3 weeks for the part then wait another 4 hours for the technician to ...
3 Year ago I bought a Sears Die Hard Gold battery for my husbands truck at Sears store in St Clairsville Ohio. I Bought the battery in October 2005. The battery has 36 month full replacement warranty and 100 month prorated warranty on the battery. This is one of the better batteries that Sears ...
Sears was once reliable. No longer. Missed appointments, incompetent installation services, incompetent service technicians and aggravating phone (non-) assistance. I really miss the old reliable Sears sales and service. To Sears Staff and management. Don't apologize, fix the problem, machine and ...
My washer which is under Sears extended warranty has been bad for 7 weeks now. Sears repair sent a technician who supposedly fixed it. The washer stopped working again 1 week later. I scheduled another repair service and the technician who came out ordered parts but also told me this was a 2-man ...