I was forced to call Sears for my landlord because he had a Sears dryer that was broken. I have a very hectic schedule at work and I was able to call them on my lunch break. After being on the phone for an hour, being transferrred and hung up on about 10 times I was finally able to set up a repair ...
I purchased an item at Sears. Here is the SALESCHECK # 023085416850. The cashier offered me a $15 discount, if I applied for a Sears Card. I asked if there were any fees for the card, and she said no. So I signed up. Later that night, I looked over my receipt and it says that there is an annual fee ...
After patiently waiting 1 week (the earliest I could get an appointment) for a techncian to show up "between 1 and 4", I got a call at around 3 saying the tech was running behind and would be here betwen 4 and 5. At 5 pm I called the service center and was told I'd get a call back. The ...
On 4/11/09 a Sears 2Go.com ad came out listing a 1468pc. Tool set and storage combo model # CO505 for $494.99. On 4/13/09, the last day of the sale I tried unsuccessfully to buy it for this price. I was told it was an error and the price would not be honored. On 4/14/09 the price on Sears2Go.com ...
I had a scheduled repair for 1pm-5pm today that you canceled because you called me at 10am and no one answered the phone. I took the day of from work, that cost me money. Your company will not be getting anymore my money in the future, the way you treat your customers you'll be out of business some ...
I purchased two dryers and received a $75 rebate. My sales check was smudged, so the sales clerk wrote in the number (correctly) by hand. When I went to submit the rebate request online, I got an error message from their website. Customer Service at the Rebate Center told me that the website was ...