Qwest claims a " spirit of customer service", they have put their employees in a commercial, these particular people in these ads are stock holders who are on the verge of retiring. Are they going to voice concerns? Of course not. Qwest needs to be shut down by Capital Hill and a standard ...
They billed for services that were not available on my phone, they billed for equipment, and one time charges that I never ordered, or received. When paying by check, over the phone [eft] they put the wrong name on the draft, and then said I never paid the bill. Then when THEY cancelled my service ...
I had a Russian roommate and when he was going to move out, I called Qwest to see how to block international calls for the last month he was there so I wouldn't get stuck with a bill after he was gone. They said they could take care of it and told me they had put a block on. It even shows up on my ...
Qwest is ripping me off since last year. They keep double billing me, charging me for the phone bill that was not even mine. My son who is 29 and in Prison at this present time him and his girlfriend had called the Qwest and give my name, my SSN, my address to get a wireless service. Now Qwest is ...
Where do I begin? #1. Qwest added a bunch of extra features to my bill that I didn't order. I called them to have them removed, they never did. This took WAY too much of my time. #2. They told me all I needed for DSL was their company then signed me up with MSN too which was an unexpected extra $30 ...
Below is a copy of the e-mail I sent to the Better Business Bureau. Unfortunately, they haven't contacted me yet either. M Complaint: On May 6th, I ordered residential phone service. The connection date was suppose to be May 9th. I was told there would be a $33.00 installation fee, my plan would ...