The following is an online chat with a Qwest DSL rep. A week later when I wanted to upgrade, I had another chat... Thank you for contacting Qwest. My name is Helen J (). How may I help you today? Jared: I live in a fourplex and used to have Qwest DSL (about a year ago). Back then you guys ...
For two months I have been charged $14.95 for ESBI service I did not request. I have requested that I be reimbursed for these charges and the charge discontinued. ...
I heard a loud static noise on my home telephone. Qwest Technical Support ran a test on my phone line and said that it was a short in the line on the outside of the house. They then told me they could fix it but were going to charge me $85.00 to fix it. I told them that was rediculous. I am paying ...
Qwest reps told me their internet service would not work with a Mac. Since I live in the middle of nowhere and don't have a choice for DSL, I canceled the order I had placed for a Macbook. I am stuck with a pc with godforsaken Vista - what a piece of crap OS! I can't afford to order the Mac now. ...
I signed up for Qwest Broadband 6 months ago. I was told I would get a free modem if I upped to the faster service. First month I got a bill for 59.99 for a modem. I call in. They tell me not to worry and that I would get a credit for 59.99 in 4 months. Fast forward 6 months. I have been on hold ...
In october a tenant renting a room from me in my home asked if i could have a phone and enternet connection installed in his room and he would reimburse me after starting his new job. Long story short he disappeared and i was stuck with the bill. The original agreement of the charges was reasonable ...